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Public Authority

Malta Digital Innovation Authority (MDIA)


Description of the department/directorate/entity’s structure



Description of the department/directorate/entity’s functions and responsibilities



General description of the categories of documents the department/directorate/entity holds (including exempt documents)

  • Financial Statements and
  • Financial Audits
  • Financial Data and Projections
  • HR Plans and Structure
  • Photography of Events and Details
  • Communication Reports and Documentation
  • Social Media Reports and Documentation
  • Employee Files and Details
  • Agreements and Contracts
  • Insurance Documents and Policies
  • Policy documents, consultative papers, reports, and related working documents on themes that fall within the functions of the Authority
  • International Agreements (Memoranda of Understanding) and related exchange of information documents
  • Manuals of Procedures
  • Documents filed in accordance with the Companies Act
  • Dossiers related to procurement
  • Personal files of all employees
  • Staff Self-Development scheme files.
  • Documentation related to Procurement Procedures.
  • Presentations
  • Documentation of Supplier Details for Procurement Purposes
  • System Auditor Application Form
  • Innovative Technology Arrangement Application Form
  • Fit and Proper Questions for relevant stakeholders of the SA and ITA applications and any other related document required by this form
  • Enhanced Systems Auditor Application Form
  • Any changes in Certified applications form and related documents
  • Certificates of Awarded SAs and ITAs Applications
  • Annual Reports, documents, minutes, consultative papers, reports, and working documents related to the functions of the authority.
  • List of EU regulations and Directives
  • Membership records
  • Event/Organisation Records (if and when they occur and attendee details)

Note: Some of the information listed above is exempt from disclosure under the Freedom of Information Act (Cap. 496). Documents obtained from applicants may be protected by the duty of professional secrecy and cannot be made public.’ As regards Documents filed in accordance with the Companies Act, it is notified that these documents are already available for public scrutiny.


All manuals & similar types of documents

Description of all manuals and similar types of documents which contain policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity):

  • Systems Auditor Guidelines
  • Systems Auditor Report Guidelines
  • Systems Auditor Control Objectives
  • Enhanced Systems Audit/or Guidelines
  • Resident Agent Guidelines
  • Guidelines on the definition of In or From Malta
  • Innovative Technology Arrangements Guidelines
  • AI ITA Guidelines
  • AI ITA Nomenclature
  • ITA Blueprint Guidelines
  • Technical Administrator Guidelines
  • Technology Stack Nomenclature
  • Forensic Node Guidelines
  • Guidelines for Consultation
  • Documents & Directives (Gov. Malta Issued)
  • Staff Handbook
  • Public Service Management Code
  • Code of Conduct
  • GDPR Guidelines
  • Gender Mainstreaming Toolkit
  • NCPE Guidelines
  • DIER Guideline
  • Membership Policy
  • Terms of Service under each Form
  • Privacy Policy
  • Terms of Service: Rules and regulations for website usage.


Freedom of information requests

Statement of the information that needs to be available to members of the public who wish to obtain access to official documents from the public authority, which statement shall include particulars of the officer or officers to whom requests for such access should be sent:

The FOI officers of the MDIA may be contacted by e-mail [email protected] or by telephone +356 21 828 800.

FOI Requests may be submitted by e-mail to [email protected].


Details of Internal Complaints Procedure:

Complaints may be submitted by e-mail to [email protected]


Other Information:

During Office Hours;.

Cash payments should be effected at the Twenty20 Business Centre Triq l-Intornjatur, Zone 3, Central Business District, Birkirkara CBD 3050 – during office hours and cheques made payable to the Malta Digital Innovation Authority.


Public Authority Contact Details:

Address: MDIA, Twenty20 Business Centre, Triq l-Intornjatur, Zone 3, Central Business District, Birkirkara, CBD 3050

Website: www.mdia.gov.mt

Email: [email protected]

Telephone: +356 2182 8800